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Our Commitment

Accessibility

At Twine and Teak, we believe that a great shopping experience should be accessible to everyone. We are committed to ensuring our digital experience meets the highest standards of web accessibility in compliance with WCAG 2.1 Level AA guidelines.

Visual Clarity

All text meets or exceeds WCAG 2.1 AA contrast ratios. Body text uses a minimum 18px size with 1.6 line-height for comfortable reading. Our primary text achieves a 21:1 contrast ratio against the background.

Keyboard Navigation

Every interactive element on our site — including navigation, product cards, forms, and the shopping cart — is fully accessible via keyboard. Tab through the page, use Enter to activate, and Escape to close overlays.

Focus Indicators

Clear, visible focus indicators are present on all interactive elements. We use contrasting outlines that meet WCAG guidelines so keyboard users always know where they are on the page.

Screen Reader Support

Our site uses semantic HTML, descriptive ARIA labels, and meaningful alt text for all images. Form fields have proper labels, and dynamic content changes are announced to assistive technology.

Media Accessibility

No content auto-plays. All decorative images are hidden from screen readers, and meaningful images include descriptive alternative text that conveys the same information visually communicated.

Color Independence

Information is never conveyed by color alone. Status indicators, form validation, and interactive states all use text labels, icons, or patterns in addition to color to ensure universal understanding.

Standards We Follow

WCAG 2.1 Level AA — Our website is designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, covering principles of Perceivable, Operable, Understandable, and Robust content.

Section 508 — We strive to comply with Section 508 of the Rehabilitation Act, ensuring our electronic and information technology is accessible to people with disabilities.

ADA Compliance — Our digital presence is designed to be in alignment with the Americans with Disabilities Act (ADA), providing equal access to our services and products.

Feedback & Assistance

We are continuously working to improve the accessibility of our site. If you encounter any barriers or have suggestions, please contact us — we take every report seriously and respond within 2 business days.